Client 360· free · read-only

See your whole book — before it tells you.

Your stack already holds the answer. Connect it read-only and see every managed client ranked by who is closest to the edge — the reason each one is slipping, and the play to keep them. Free, and you keep the view.

What you get

Your CRM, PSA and RMM each hold a piece of the same story. None of them know it’s the same story.

Ticket velocity is climbing in the PSA. There has been no exec touch in the CRM for sixty days. Every endpoint is green in the RMM. Read separately, each of those is a normal Tuesday. Read together, it’s a client who is about to leave and a renewal twenty-three days out.

Client 360 is that read, across your whole book. Not a dashboard you have to interpret — the whole book ranked, and every client’s full picture underneath it.

What it looks like

Your whole book, ranked. Then any one client, in full.

Two views, built from your own stack. Below is the real product surface running on sample data — no customer’s book appears on this page.

ONE ROW OPENS THE WHOLE STORY
clients / hartwell-industries
H
Hartwell Industries
Industrial Manufacturing · Ohio · 240 seats
At risk
Annual value
$148K
Health score
42/100
Churn risk
87%
Renewal
12d
CATALYST · SYNTHESISCONF · 78%

Save the renewal by re-anchoring the relationship to the CFO, not the IT Director.

Why · cross-view

Diane (CFO) opened your EDR brief two days before exec-engagement decay broke threshold — she is worried about something specific.

Marcus (IT) has gone cold since the demo. The relationship is leaving through him; it can be saved through her.

QBR is in 12 days. Reframe the opener around CFO language — audit posture, board-ready — not uptime and tickets.

Suggested play
  1. 1Pre-QBR call with Diane this week. Subject: “the question I think you’re asking.”
  2. 2Lead the QBR opening with the security expansion, not Q3 ticket throughput.
  3. 3Send proposal variants the day of the QBR; warm-cc Marcus, primary to Diane.
Every view, on this clientSWIPE →
M.01Needs you
12d to QBR

Q4 deck drafted in Diane’s voice. 7 edits need your call before Friday.

M.02Critical
87% churn risk

Three signals tripped — sentiment drift, exec decay, cadence. 64-day lead.

M.03Saver play
$1.2K/mo · 42% margin

Security expansion drafted for the QBR. The CFO engaged the EDR brief on day 14.

M.04Stalled
41d cold

Backup cross-sell idle since the demo. IT Director went dark; downgraded.

M.05Engaged
+38% ICP engagement

CFO read 2 of the last 4 posts. Authority is the warm channel into this account.

What connects today

We’d rather tell you what’s built than what’s planned.

ConnectWise
psa · tickets, contracts + crm
read-only · live
NinjaOne
rmm · device telemetry, patch
read-only · live
HaloPSA
psa · tickets, time, contracts
read-only · pilot

one client to start, then your book

HubSpot
crm · pipeline, relationships
next in the build

not connectable yet

On ConnectWise or NinjaOne, you get the whole book. Both have run read-only against real tenants, and the pull is proven end to end.

On HaloPSA, we start with one client and go wide from there. The connector is built and running; we hold the first pull to a single client until it’s proven against your tenant, then open it to the rest of the book. It’s the same discipline we’d want from anyone we handed our own API keys to — and one client is enough to show you what the read looks like. HubSpot is designed and next into the build.

On a stack we haven’t connected yet? Tell us below. The founding cohort is how we decide what gets built next, and that’s not a figure of speech.

How the trial runs

01

Connect, read-only.

You grant read-only access to your PSA, RMM and CRM. Nothing is written back to your systems, and nothing changes for your techs or your clients.

02

We build your Client 360.

Within 14 business days of kickoff — on a stack we already connect, with read-only credentials in hand by that call. Your managed book, ranked by who is closest to the edge, with the reason each client is slipping, not just a flag. On any other stack you get a real date at kickoff, not a countdown.

03

A founder walks you through it.

A guided walkthrough the week your view lands, with one of us on the call. You keep the view either way — there is no pitch gate on seeing your own book.

Request your Client 360

We take a handful of founding partners at a time.

Every trial is hand-onboarded by a founder, which is the honest reason we can’t take everyone at once. Tell us your stack and we’ll come back to you either way.

Read-only access. No charge. Your data is never used to train models that serve another MSP.